AI Trainer

Help Build the Future of Healthcare AI

Hi! We’re Infinitus — the first trusted voice AI platform transforming healthcare.

Built by ex-Googlers, startup veterans, and industry pros, our AI boosts productivity, slashes admin burden, and creates new ways to support patients with chronic conditions. We scale connections between patients, payors, and providers — empowering care teams and improving health outcomes.

The Mission

At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. Using multimodal AI, human-in-the-loop systems, and a rich knowledge graph, we’ve automated over 5 million calls—saving millions of hours for patients and providers.

Backed by top investors like Kleiner Perkins, Google Ventures, and a16z, we’re a team that loves to challenge the status quo and move fast at the intersection of AI and healthcare.

This is the next generation of a contact center role in the healthcare field.

Key Responsibilities:

• Assisting the Infinitus AI system in completing verification phone calls through our proprietary platform

• Ensuring quality of recorded outputs

• Working with operations and engineering teams to train the Infinitus AI platform to improve healthcare data collection

• Researching healthcare treatments, insurance providers, and reimbursement models

• Periodic mandatory overtime throughout the year is required in Operations. This may include, but is not limited to: high season, new product or system launches, new line extensions, or any unexpected surge in volume or backlog situations.

Required Qualifications:

• Insurance Verification background

• 2+ years of experience working in the Healthcare field

• Comfort learning and operating a new software program with speed and accuracy

• Strong written and verbal communication skills

• Ability and drive to meet daily performance targets for work volume and quality

• Strong attention to detail and interpersonal skills

• Ability to work in compliance with HIPAA regulations and safeguard personal information

• Ability to work well individually and within a team environment

• Ability to work through a high volume of tasks with a high degree of accuracy

Preferred Qualifications:

• Call Center experience

• Case Manager; Reimbursement Specialist

• 1-2 years of Customer Service

• Sales

Competencies:

• Communication

• Problem Solving

• Teamwork and Collaboration

• Achieving results in a fast paced environment

Salary and Benefits:

• $17 - $19 an hour

• Health, Vision and Dental Benefits

• 401K

Why You’ll Love It Here

• Competitive salary, equity, and 401(k)

• Wellness stipend & great benefits (medical, dental, vision)

• Generous PTO & parental leave

• Bi-annual offsites & a collaborative, mission-driven culture

• Hybrid work (SF office Mon/Tues/Thurs) + catered lunches (Bay Area Positions only)

  *Please Note: the above benefits are for salaried employees
  

What to Expect in the Interview Process

• Apply & meet our recruiting team

• Virtual Interviews to showcase your skills

• Final onsite loop to meet the team and get to know us better
  

Curious to Learn More?

• Read our Blog to hear from Infinauts about what we’re building

• Discover how our company values (CODES) guide us

• Follow our CEO, Ankit Jain, for industry updates
  

We’re building AI agents that tackle healthcare’s toughest problems and open new possibilities. Ready to join us? Let’s talk!

Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.